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Procurement of IT Goods

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IT Procurement : Get The Technology That Is the Right Fit For Your Organization
  
IT procurement is the sequence of procedures and activities required to acquire information technology (IT) products and services, and serves a vital role in the realization of operational  and strategic goals.

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Both strategic and administrative responsibilities are involved in the IT procurement process. It includes:

  • The management and tracking of requests for information (RFI) 
  • The management and tracking of request for quotations (RFQs) 
  • The management and tracking of requests for proposals (RFPs) 
  • The management of supplier contacts and billing information. 

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The Riggs Group can assist, supervise or lead your procurement project by:

  • Conducting market research
  • Negotiate licensing and pricing
  • Establishing terms and conditions for services
  • Review invoices and billing statements to ensure accuracy and compliance
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IT Procurement Framework

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Deployment Process

Each procurement project has a life cycle every time an IT product or service is to be acquired. The journey begins with requirements determination, continues through items linked to the actual acquisition of hardware, software or service, and finally confirmation that all specified terms and conditions in a purchase contract are satisfied. 

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Requirements determination – the steps needed to discover the specifications and prerequisites of the procurement process, including cost-benefit analysis, risk assessment and workload expectations.

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Acquisition – the method for evaluating competing vendors and suppliers; creating and documenting RFQs, RFPs, analysis of responses from suppliers; contract negotiations, additional communications between customer and service providers.

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Contract fulfillment - the process of synchronizing and administrating all activities involved in the fulfillment of contract requirements. It includes maintenance of warranties, coordinating installation of systems, and performance testing of products.

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Management Process

IT procurement management refers to the procurement maintenance process. The three over-all categories of this method are supplier management, asset management, and quality management. Together they comprise the post-acquisition command and control parameters that we use to effectively and efficiently govern procurement.

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Supplier management – we handle all communications channels between the vendor and client in order to develop mutually beneficial relationships which may foster discounts and other preferential pricing structures for the client’s future purchases.

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Asset management – review and recommend actions to optimize the usage and functionality of acquired IT assets and services. Develop polices and strategies using asset management systems and tracking software.

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Quality management – Monitor and report the quality of procured products and services, customer satisfaction, and other qualitative variables and quantifiers. Provide recommendations on improving the procurement and approval process.

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Experience

Since 2006, The Riggs Group has provided a wide variety of I.T. services to over 50 of our client companies, and had detailed, hands on experience with:

  • Planning, creating and managing I.T. infrastructure
  • Systems engineering and integration
  • Software procurement
  • Network administration
  • Helpdesk and technical support
  • Cybersecurity administration
  • I.T. hardware installation and configuration

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To hear from one of our service representatives or receive a quote, please fill out our contact form, send us an email, or give us a call.

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