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On-site and Remote IT Support

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Tame the technology beast with knowledgeable, friendly assistance 

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Every company or organization with a technology infrastructure, will occasionally require help diagnosing any hardware or software faults with their systems and delivery of timely solutions. Whether the issue presents itself as basic as operating system crashes, unresponsive software, inability to print or scan, sending Emails, etc; or more advanced complications such as database errors, network disconnections, or inexplicable software error codes; The Riggs Group IT staff can resolve the matter over the phone, by remote access, or in person.
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Our IT service technicians and IT helpdesk staff, have certifications such as CompTIA A+, Network+, MTA; are well trained, and have years of experience troubleshooting and supporting all manner of technology systems and software. This includes:

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  • Microsoft Windows 10 operating systems technical support.
  • Productivity application software technical support: Microsoft Word, Excel and Outlook.
  • Accounting software: QuickBooks Enterprise, ProFx Tax, Sage 50
  • Service and installation of computer base hardware and peripherals such as printers, scanners, wireless devices. 
  • Networking hardware such as routers, switches, firewalls
  • Network performance

  • Data backup systems
  • Installation of software updates and service packs.

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Experience

Since 2006, The Riggs Group has provided a wide variety of I.T. services to over 50 of our client companies, and had detailed, hands on experience with:

  • Planning, creating and managing I.T. infrastructure
  • Systems engineering and integration
  • Software procurement
  • Network administration
  • Helpdesk and technical support
  • Cybersecurity administration
  • I.T. hardware installation and configuration

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To hear from one of our service representatives or receive a quote, please fill out our contact form, send us an email, or give us a call.

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We offer payroll solutions that meet your business's needs and enable you to spend time doing what you do best--running your company.
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We offer a variety of services to help make sure that you are taking full advantage of Quickbooks' many features.
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We're here to help you resolve your tax problems and put an end to the misery that the IRS can put you through.
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We offer one-on-one guidance and a comprehensive financial plan that helps manage risk, improve performance, and ensure the growth and longevity of your wealth.
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© The Riggs Group, P.C. 2021